Library · Tag
Listening
An annotated collection of 1 books on listening, spanning 2015. Featuring works by Indi Young — each with editorial commentary oriented to digital product practice.
Practical Empathy: For Collaboration and Creativity in Your Work
Indi Young, 2015 · Rosenfeld Media
Young's book is the operational companion to everything else in this section — a careful treatment of empathy as a research methodology rather than an emotion. The central move is a specific kind of listening: listening…