Dealers of Lightning: Xerox PARC and the Dawn of the Computer Age

The missing piece between Licklider and Steve Jobs. Xerox PARC invented the graphical user interface, Ethernet, laser printing, object-oriented programming — and Xerox failed to commercialise any of it. Hiltzik's account is the best case study of why research culture and product culture are different problems, and why organisations that solve one often cannot solve the other.