The Daily MiracleI recently read News Machines by Dallas Liddle — a history of how Victorian newspapers grew from folded sheets into what contemporaries called "the da...10 MIN READ
AttenuationA project stalls and someone calls a meeting with twelve people. The meeting produces six action items, three misunderstandings, and two subgroups tha...12 MIN READ
LemonsA lemon is attractive to the eye and bitter to the taste. In American slang, a "lemon" is a product that looks good on the outside but is broken on th...9 MIN READ
The RushStartups in the process of shutting down are selling their Slack archives, emails, and Jira tickets to artificial intelligence labs. Their CEO puts it...8 MIN READ
81,000 VoicesAnthropic interviewed 81,000 people in 159 countries about what they want and fear from AI. The study is remarkable for what it finds — tensions that ...10 MIN READ
The RiverThe organizations that build digital products are a special kind of organization. They are made of the same substance they produce: information. In 1...14 MIN READ
The BeetleWittgenstein imagined a box no one could open. Anthropic opened it. Inside Claude they found 171 patterns that organize like emotions. What they didn'...11 MIN READ
The BoltOrganizations want to make bolts. They want work to be predictable, measurable, replicable. With bolts, it works. With software, it doesn't. We've bee...12 MIN READ
The Auto-IconAI applied to education promises to democratize access to knowledge by replicating people. But it confuses transmitting information with provoking tho...10 MIN READ
The fallacyA form of reductionism runs through our culture as if it were a law of nature: that all human motivation reduces to self-interest, that every explanat...11 MIN READ
ResistancesThe web inaugurated a medium that demanded a different way of organising. Thirty years later, we are still resisting. LLMs are the latest turn of the ...8 MIN READ
Breaking tabletsSumerian scribes broke thousands of tablets to learn. Medieval copyists spent entire parchments without producing anything useful. We want results fro...7 MIN READ
The teaspoonIf we compacted an organization — if we removed all the emptiness — how much would be left? A CERN physicist, a teenage footballer, and technology as ...3 MIN READ
Caring for LLMsCode has become cheap, but that's not what matters. What's interesting is how the software production funnel is changing and what conditions we need t...4 MIN READ
Digital products and the attention crisisHal Varian taught us that information wants to be free, but we forgot to ask what attention wanted. Now that we know it wants to be expensive, very ex...7 MIN READ
Mission impossible in digital productTom Cruise and the team he's been making the Mission Impossible saga with have a few things to teach you about how you invent and develop digital prod...4 MIN READ
Taking care of resultsTeam sports are a good place to look for references to understand digital product teams. Luka Dončić's departure is a wonderful opportunity to reflect...2 MIN READ
Your product connects with frustrationsThe decision to choose your product has more to do with the frustrations of the person making that choice than with your offering. That motivation is ...3 MIN READ
Beyond automationEthan Mollick has made several good points in his latest article on the next generation of AI.1 MIN READ
AI and browsersLast Friday, we spent our session in the Tramontana Institute's product management program asking ourselves questions, debating, tracing its roots, an...2 MIN READ
Shutting-down startups are selling their Slack archives, emails, and Jira tickets to AI labs. Payouts range from $10,000 to $100,000 per company. The ...2 MIN READ
Every digital product you know added the word "AI" to its description sometime in the past two years. Some did it for good reason. Many others just ch...2 MIN READ
A project stalls. Someone calls a meeting with twelve people. The meeting produces six action items, three misunderstandings, and two subgroups that w...2 MIN READ
On 29 November 1814, the owner of The Times walked into a room of printers preparing the day's hand presses. He showed them a copy already printed and...2 MIN READ
CircumstancesWe often pay little attention to circumstances. This dialectic is often eliminated in favor of choosing sides between the universal or the particular....3 MIN READ
Creationism in digital productsA few years ago, Jerry A. Coyne published Why the Theory of Evolution Is True.3 MIN READ
