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Taking care of results

April 23, 2025

The Luka Doncic trade read as a lesson for product teams: trust erodes long before it breaks, and results depend on caring for the people who stand ou...

ProductDiscovery
Taking care of results

Your product connects with frustrations

March 25, 2025

People choose a product because of their own frustrations, not your feature list: motivation is the object of study, the catalogue is a distraction.

ProductDiscovery
Your product connects with frustrations

Feedback is more powerful than your own intelligence

January 28, 2025

Why a short feedback loop beats the best upfront design in digital product: an organisation's intelligence lives in its loop, not in its head.

Discovery
Feedback is more powerful than your own intelligence

Favour thinking with metrics

January 23, 2025

Many companies whose business is a digital product act innumerately: how to escape that trap without mistaking thinking in quantities for thinking exa...

Discovery
Favour thinking with metrics

Build in order to learn

January 21, 2025

Brooks knew it in 1975: the first system is always a draft. Building in digital product is a method of knowledge, not only a method of production.

Discovery
Build in order to learn

Talk to the people who use what you invent

January 16, 2025

Talking to customers is not for asking them the solution but for understanding the situation: why the interview is still the cheapest instrument you h...

Discovery
Talk to the people who use what you invent

Cultivate direct conversation

January 14, 2025

Digital product companies are communicative entities: why every intermediary you add to a conversation degrades the very signal you needed.

Discovery
Cultivate direct conversation

Embrace constraints

December 9, 2024

In digital product a constraint is not the obstacle: it is the only thing that turns an open problem into something you can decide on and verify.

Discovery
Embrace constraints

Favour thinking with metrics: behaviour and money

December 5, 2024

The main activity in digital product is not lying to yourself: behavioural metrics, our relationship with money, and unit economics as a compass.

Discovery
Favour thinking with metrics: behaviour and money

Favour statistical thinking

November 27, 2024

Statistical thinking does not decide for you: it helps you discover, find signal in the noise, and distrust your own data sources intelligently.

Discovery
Favour statistical thinking
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