Library · Tag
Fbi
An annotated collection of 1 books on fbi, spanning 2016. Featuring works by Chris Voss & Tahl Raz — each with editorial commentary oriented to digital product practice.
Never Split the Difference: Negotiating As If Your Life Depended On It
Chris Voss & Tahl Raz, 2016 · HarperBusiness
Voss was the FBI's lead international kidnapping negotiator, and the book is his account of the techniques he developed applied to ordinary negotiation — mirroring, labelling, calibrated questions, tactical empathy. The…