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Personalisation
An annotated collection of 2 articles on personalisation, spanning 2018 to 2024. Featuring works by Slava Polonski, Kyle Chayka — each with editorial commentary oriented to digital product practice.
What No One Tells You About Personalization
Slava Polonski, 2018 · UX Collective (uxdesign.cc)
Polonski's essay argues the uncomfortable point behind "personalisation" as a product feature: most implementations reduce user agency rather than extend it, and many produce filter bubbles and perceived surveillance wit…
Why I Finally Quit Spotify
Kyle Chayka, 2024 · The New Yorker — Infinite Scroll
Chayka writes The New Yorker's Infinite Scroll column on internet culture and the book Filterworld. This piece is his account of leaving Spotify after the platform's algorithmic homogenisation made his listening feel imp…