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Tacit Knowledge

An annotated collection of 4 books, papers & articles on tacit knowledge, spanning 1999 to 2026. Featuring works by Andrew Hunt & David Thomas, Richard Sennett, Erik Brynjolfsson and 1 more — each with editorial commentary oriented to digital product practice.

The Pragmatic Programmer

Andrew Hunt & David Thomas, 1999 · Addison-Wesley

A craft manual for software as a discipline. Hunt and Thomas codify decades of tacit knowledge about how working programmers actually build things well: broken windows, tracer bullets, orthogonality, the discipline of DR…

The Craftsman

Richard Sennett, 2008 · Yale University Press

Not a technology book, but its central thesis resonates deeply: good work is born from making, not from planning. The craftsman learns by doing, develops judgement through practice, and their knowledge is inseparable fro…

Generative AI at Work

Erik Brynjolfsson, Danielle Li & Lindsey Raymond, 2023 · Quarterly Journal of Economics, Vol. 140, No. 2

Empirical study with more than 5,000 customer-support agents. AI increases productivity 15% on average, but the effect is uneven: less experienced workers improve 30% in speed and also in quality, while the most experien…

Walker responds directly to Brynjolfsson and Hitzig: AI does not automatically codify knowledge — someone has to prepare, structure and maintain the context that makes knowledge usable by the model. What is missing from…