Library · Tag
Zappos
An annotated collection of 1 books on zappos, spanning 2010. Featuring works by Tony Hsieh — each with editorial commentary oriented to digital product practice.
Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh, 2010 · Business Plus / Hachette
Hsieh's account of building Zappos and the culture that made it distinctive — specific hiring practices, obsessive customer service, the explicit investment in employee happiness as a business strategy. The book is part…