The soft underbelly of hard dataJune 30, 2022Deming, John Graunt and the data rush: why interpreting, measuring and experimenting in digital product is more slippery than it looks.Discovery
The swing between the singular and the universalMay 12, 2022Rittel, Webber and Kenneth Arrow push the swing towards the singular: wicked problems and learning by doing as both medicine and compass.Writing
Products without a soulMay 12, 2022Michael Jordan, medieval court festivals and Conway's law: why a fragmented product gives away the fragmented organization that built it.Product
The organic lensMay 12, 2022From Lakoff and Johnson to Basalla and Christopher Alexander: why digital product thinks better with organic metaphors than with mechanical ones.Writing