Library · Tag
Visualisation
An annotated collection of 1 books on visualisation, spanning 2020. Featuring works by James Kalbach — each with editorial commentary oriented to digital product practice.
Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams
James Kalbach, 2020 · O'Reilly Media (2nd edition)
Kalbach's book is a reference manual for the visual tools of experience design — journey maps, service blueprints, empathy maps, ecosystem diagrams. What makes it useful rather than just an inventory is the discipline Ka…