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The Visible Hand: The Managerial Revolution in American Business

Alfred Chandler
1977·Harvard University Press

Source: https://www.hup.harvard.edu/books/9780674940529

The large American corporations of the twentieth century grew because professional management — the "visible hand" of the manager — was more efficient than the market at coordinating complex activities at scale. Layers of management, functional divisions, bureaucracy: all of it existed because coordination was expensive and difficult. The book documents how the modern firm was built on the premise that internal hierarchy beats the market as complexity grows. It is the building that the internet and AI are beginning to dismantle.

organizationsmanagement-historybureaucracy