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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Jeffrey K. Liker
2004·McGraw-Hill
Liker codifies Toyota's operating philosophy into fourteen principles organised around long-term thinking, the right process, people development and continuous learning. The book is popular among process consultants and often reduced to slogans; read it carefully and it is stranger than its reputation. Toyota's system is not about efficiency — it is about building people who can diagnose and fix their own work, and about a factory that makes the people who build the factory. Every principle that sounds cliché ("go and see for yourself") turns out to be hard-won operational discipline under the slogan. Anyone directing product teams benefits from treating this as anthropology, not as a recipe.
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