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Template
An annotated collection of 1 essays on template, spanning 2014. Featuring works by Intercom — each with editorial commentary oriented to digital product practice.
Intercom Job Story Template
Intercom, 2014 · Intercom Inc.
A short Intercom template that translates Jobs-To-Be-Done into a story format — the "When [situation], I want to [motivation], so I can [expected outcome]" structure that has become common in product teams. The template…