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Storytelling

An annotated collection of 2 books & essays on storytelling, spanning 2011 to 2014. Featuring works by Frank Rose, Intercom — each with editorial commentary oriented to digital product practice.

Rose's book is a survey of how digital technologies are changing narrative — from ARGs and transmedia storytelling to the redefinition of audience from passive recipients to active participants. The specific examples (Th…

Intercom Job Story Template

Intercom, 2014 · Intercom Inc.

A short Intercom template that translates Jobs-To-Be-Done into a story format — the "When [situation], I want to [motivation], so I can [expected outcome]" structure that has become common in product teams. The template…