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Favour thinking with metrics: behaviour and money

December 5, 2024

The main activity in digital product is not lying to yourself: behavioural metrics, our relationship with money, and unit economics as a compass.

Discovery
Favour thinking with metrics: behaviour and money

Your product is alive

December 2, 2024

No digital product gets finished: it gets maintained. What changes in design and in the organisation once you accept the product is always under const...

Product
Your product is alive

Your product has a voice

November 29, 2024

Every product speaks: labels, errors, empty states. The only decision is whether that voice is written by someone or accumulates by accident.

Product
Your product has a voice

Your product is money

November 28, 2024

Financial illiteracy is the blind spot of the product craft. Marginal cost, cash and unit economics decide what can actually be built.

Product
Your product is money

Favour statistical thinking

November 27, 2024

Statistical thinking does not decide for you: it helps you discover, find signal in the noise, and distrust your own data sources intelligently.

Discovery
Favour statistical thinking

Your product is an organism

November 26, 2024

A product is not a machine with blueprints, it is a system that organises itself. What that means for decisions, delays and leverage points.

Product
Your product is an organism

The canvas

November 25, 2024

Programming compared to painting: what the analogy gets right about software craft, and what it hides about a product that is never finished.

Product
The canvas

The little dot

November 22, 2024

Product dashboards keep improving while our interpretation of them does not. On the widening gap between what we know and what we think we know.

Product
The little dot

Paying for the algorithm?

November 21, 2024

If the algorithm is the real reason people stay on a social product, why does it never appear as a value proposition? On black boxes and control.

ProductAI
Paying for the algorithm?

You invent for other people

November 21, 2024

Drucker said a well-understood product sells itself. The sentence is usually read as a promise about selling; it is really a demand about understandin...

Product
You invent for other people
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